Jul 17, 2018 - Business Apps Gadgets Reviews Mobile Smart Home How To. Call recording is completely cloud-based, and as soon as you start. Many of these content creators used third-party applications to get around the missing feature. Third-party Skype recording applications like the Mac app Ecamm.
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Symptoms
When you play back a meeting recording that you made in Microsoft Lync 2013 (Microsoft Skype for Business), the video track is missing although the audio track remains intact. Additionally, you receive the following message:
At this point in the meeting, no one was presenting or sharing video.
This issue occurs in certain situations after the December 8, 2015 security update for Lync 2013 (Skype for Business) is installed. The recordings do not capture desktop sharing or application sharing. The recordings do capture PowerPoint presentations, white boards, and polling content.
However, no any failure or warning message about the missing video are displayed during the recording process.
Resolution
To fix this issue, install the January 12, 2016 update (KB3114502) for Lync 2013 (Skype for Business).
Note
![Skype For Business Start Recording Missing Skype For Business Start Recording Missing](/uploads/1/2/5/1/125106550/703383064.png)
Lync 2013 was upgraded to Skype for Business in April 2015.